Frequently Asked Questions
How secure is MyScrubsStore.com?
MyScrubsStore.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.
What shipping method do you use?
We use both FedEx ground and UPS ground shipping depending on the weight of the total order. Rates are based on the weight and destinations.
Do you do rush deliveries?
In most cases, our standard delivery time is 5-10 business days upon the order placement. If there is a need for a Rush Delivery, please contact us at info@myscrubsstore.com or call us at (541) 447-1045 and we will do our best to accommodate your needs.
What payment methods do you accept?
We accept Visa, Mastercard and Paypal through our secure merchant gateway.
How do I care for my purchased scrubs?
We suggest for most our scrubs to run on a gentle cycle of cold water with like colors. For light colored scrubs, you may use warm cycle to wash; hang dry or tumble dry low.
For stains on scrubs we recommend spraying the stain with spot cleaner.
How do I exchange or return an item?
Please review our exchange and returns policy on our terms and policies page.
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